Enter your information on the dedicated website and log in.
Earn points by taking quizzes to learn about Kyoto culture and manners, taking surveys,
visiting stores, and posting on SNS.
Participate in prize lottery using points
■Benefits
Points can be used to win the following prizes, which change seasonally
・Kyoto-related products, gift certificates, discount coupons, etc.
■How to win prizes
Select a prize from the list of prizes on the TOP page and draw a prize
Winning prizes can be found in the “Winning Prizes List”.
Prizes can be received in the following ways.
With an electronic ticket, press the “Redeem” button for the prize you wish to redeem from
the
“List of Winning Prizes” screen at the pickup location, and a staff member will press the
‘Use’
button (the screen will switch to a screen that says “Redeemed”).
Push the “Redeem” button for the prize you wish to redeem from the “List of Winning Prizes”
screen
at the pickup location, and a staff member will push the ‘Use’ button (the screen will
change to one
that says “Redeemed”).
If you wish to send the prize by shipping out, press the Ship out (Japan only)” button for
the
prize you wish to redeem from the “List of Winning Prizes” screen, and enter the shipping
out
address information (the screen will change to one that says “already applied for shipping
out).
■Precautions
Although participation is free of charge, the user is required to bear any communication
charges incurred.
For questions about your device, such as how to read a QR code, please contact your
carrier.
If you change your mobile phone after participating in the event concerned, you can restart
the stamp rally (stamp collecting) by logging in with your [email address] and [password].
Please note that if you cannot remember your email
If you use a smartphone, please enable cookie acceptance before participating. Please note
that if you participate with cookies disabled, your stamp information will not be saved.
Cookie IDs are different for each browser. After starting the stamp rally, please use the
same browser for access. If you use a different browser for access, the stamp information
will not be saved.
If you use the Safari browser on iPhone, please turn off private browsing before
participating. If this setting is on, stamp information will not be saved because cookie
information will be automatically deleted.
If you use the Chrome browser on Android, please turn off incognito mode before
participating. If this setting is on, stamp information will not be saved because cookie
information will be automatically deleted.
Please note that if cookies are deleted, the saved information (such as stamp information)
will also be deleted.
Please note that although thorough operational testing has been conducted, you may not be
able to participate in the stamp rally with an overseas mobile phone or certain other mobile
phones (smartphones). It is not possible to participate with a computer or tablet device.
If you have other questions about the campaign, please contact us as below.
The campaign may be subject to change or cancellation without notice.
QR code is a registered trademark of DENSO WAVE Inc.
Google Chrome and Android are registered trademarks of Google LLC.
Safari is a trademark of Apple Inc., registered in the U.S. and other countries.
■Disclaimers
Although we exercise the utmost care in the operation of this website, we do not guarantee the
accuracy, usefulness, reliability, safety, etc. of the published content, various services, or any
other matter relating to this website.
In addition, we will not assume liability for any loss or damage suffered by the user or third
parties in any of the following cases:
where the user has failed to enter correct data and is consequently unable to receive a
gift;
where a direct or indirect loss is caused as a result of the use of, or the inability to
use, this website;
where a hardware or software failure occurs while this website is being used;
where any loss arises due to service interruption or delay caused by a third party
falsifying information on this website or interfering with this website;
where the user is unable to use the service concerned due to their accessing the service
via a browsing environment other than a recommended one; or
where a service defect or erroneous transmission of information occurs that is not due to
any intention or gross negligence on the part of the organizer.
■Handling of personal information
Kyoto City Tourism Association, a public interest incorporated association (hereinafter referred to
as “we,” “us,” “our,” and other designations as appropriate), complies with the Act on the
Protection of Personal Information and other relevant laws, regulations, etc., strives to
appropriately handle and protect personal information and other information obtained in the course
of providing its services (hereinafter referred to as “user information”), and handles user
information in the following manner.
We collect the user’s name, gender, date of birth, address, email address, and other
information provided by the user in the course of answering a questionnaire. For the form
that the user uses to send information, a technology called SSL is used to encrypt
communications so as to prevent third parties from surreptitiously viewing the information
and to ensure that the data is sent/received safely.
We appropriately handle user information obtained through the use of our services within
the scope of the following purposes and will not use such information beyond the scope of
the intended purposes of use without the user’s consent.
1. Provision, maintenance, and improvement of our services
To improve and streamline the dissemination of information to users in our services
2. Notification, responses, etc. to users
・To reply to inquiries made to us
We may change the purposes of use set forth in the preceding paragraph
within the scope that is reasonably deemed to be related to the purposes of
use prior to the change. In the event where such a change is made, we will
notify users of it or announce it to users by posting it on our services or
on a website operated by us or by other means.
Otherwise, except as permitted by law, we will not provide personal information to third
parties without the user’s consent.
We may entrust a third party with the handling of all or part of the personal information
obtained from users, within the scope necessary to achieve the purposes of use of such
information. In such case, we will enter into a confidentiality agreement or other agreement
conforming to this Policy with the relevant contractor in advance, and will implement
necessary and appropriate supervision to ensure that the contractor properly manages the
information safely.
In order to prevent the leakage, loss, and damage of user information and to protect user
information in any other manner, we take necessary and appropriate measures to safely manage
user information, such as restricting access to personal information files, limiting the
number of persons with access authority to the minimum necessary, and introducing security
software to prevent unauthorized access from outside.
We assign a person responsible for managing user information to implement appropriate
management of the user information and to continuously make improvements in this regard.
Please contact the inquiry desk for this website with respect to measures such as
disclosure, correction, deletion, or suspension of use (hereinafter referred to as
“disclosure, etc.”) of personal information in our services. However, we may not be able to
carry out these procedures in the case where we are not obligated to do so under the Act on
the Protection of Personal Information or other laws and regulations, where the same request
is made repeatedly without justification, or where excessive technical work is required.
We may change this Policy from time to time as necessary. This Policy after such change
will be posted on our services or a website operated by us, or announced in another
easy-to-notice manner.
■Possibility of changes to published content
The content and information posted on this website are subject to change, correction, or deletion
without notice.
■Recommended environments
To use this website safely, we recommend the following environments.
Smartphones:
iOS 16.0 or later and Safari browser
Android OS 9.0 or later and Google Chrome browser
※Tablet devices, feature phones, and computers are not supported.